How much time and resources are you currently spending on verifying language skills during recruitment? And are you confident you’re getting truly objective and reliable results? Is language assessment turning into a bottleneck in your recruitment process? For organizations operating across borders, or those serving a diverse, multilingual customer base, verifying language proficiency during recruitment isn’t just a ‘nice-to-have’ – it’s business-critical. Are outdated language assessment methods slowing you down and potentially costing you the best candidates? Imagine a recruitment process where identifying multilingual talent is streamlined, objective, and fast
Strategic partnerships for superior recruitment: elevating language assessment
Today we would like to tell you more about our collaboration with a leading international business process outsourcing (BPO) provider – a company with a significant global footprint and a commitment to delivering exceptional multilingual customer experiences. This organization, much like many others in today’s market, requires a workforce fluent in a diverse range of languages. Their challenge was to efficiently and reliably assess the language skills of candidates across numerous roles and language combinations, ensuring they onboarded individuals capable of meeting their high standards.
Recognizing the limitations of traditional methods, they needed a solution that was:
- Fast and scalable: capable of handling a high volume of applicants across multiple languages without causing delays to the recruitment process.
- Objective and standardized: providing consistent and unbiased evaluations to ensure fair and accurate candidate comparisons.
- Comprehensive: assessing all needed key aspects of language proficiency – grammar, vocabulary, writing, and speaking – relevant to workplace communication.
- User-friendly: easy for candidates to access and complete, and straightforward for recruiters to interpret and utilize the results.
- Secure and reliable: minimizing the risk of cheating and providing robust, dependable results.
A comprehensive language assessment platform built for modern recruitment needs: all-in-one solution for recruitment language checks
Focus Audit Tool’s online language platform was seamlessly integrated into their recruitment process, becoming a key step in candidate screening. Our platform offered a powerful suite of features tailored to their needs:
- Comprehensive 4-section testing: candidates undergo a robust assessment covering: grammar, vocabulary, writing (candidates compose an email based on realistic workplace scenarios, directly on our platform), and speaking (candidates respond to spoken prompts and record their answers, directly on our platform).
- Extensive language coverage: we cater to a vast range of languages, including (but not limited to): English, German, Italian, French, Spanish, Portuguese, Ukrainian, Serbian, Greek, Chinese, Norwegian, Bulgarian, Hungarian, Dutch, Danish, Romanian, Czech, Brazilian Portuguese, Finnish, Slovenian, Arabic, Slovak, Polish, Swedish, Croatian, and Japanese.
- CEFR-aligned evaluation: all tests are meticulously designed and evaluated against the Common European Framework of Reference for Languages (CEFR), the internationally recognized standard. Results are delivered within 24 hours, providing not only an overall language proficiency score (% and CEFR level) but also detailed breakdowns for each section. Writing and speaking answers are assessed by qualified language professionals, ensuring accurate evaluations.
- Globally accessible & user-friendly: instructions are available in multiple languages (Polish, English, German, French, Portuguese, Bulgarian, Romanian, Latvian), making the test accessible and comfortable for candidates worldwide. Our platform is 100% online, allowing candidates to complete the test anytime, anywhere, without need to login, enhancing candidate convenience.
- Robust security & integrity: we understand the importance of test security. Our platform incorporates measures to prevent cheating, including disabling copy-paste functionality and browser add-ons like translation tools and grammar checkers. Card change monitoring provides insights into candidate behaviour during the test, offering an additional layer of security. Recruiters have direct access to writing answer and recorded speaking answers for in-depth review.
- Dedicated support & streamlined process: we recognize the demands on recruitment teams so we proactively monitor tests and provide a dedicated help desk for candidates. This minimizes recruiter involvement in technical issues and candidate queries, freeing up their valuable time.
- Customizable solutions: recognizing specific client needs, we also offer customization options. For example, for this BPO provider’s German recruitment, we developed a specialized writing task focused on customer service scenarios, ensuring the assessment directly mirrored the required skills for the role. This was achieved through collaborative consultation, demonstrating our commitment to tailored solutions.
The results: faster, fairer, and more effective recruitment
By implementing Focus Audit Tool, our client experienced a significant transformation in their recruitment process:
- Accelerated time-to-hire: the speed and efficiency of the online testing significantly reduced the time spent on language assessment, speeding up the overall recruitment cycle and allowing them to onboard talent faster.
- Improved candidate quality: objective, CEFR-aligned results provided a clear and reliable indicator of language proficiency, ensuring they hired candidates with the precise skills needed to excel in their roles.
- Enhanced recruitment efficiency: automated testing and dedicated candidate support drastically reduced the administrative burden on the HR team, allowing them to focus on other critical aspects of the recruitment process.
- Positive candidate experience: candidates appreciated the online format and user-friendliness of the test, as highlighted by feedback such as:
- “An interesting, efficiently conducted test, there was no boredom, you had to make an effort, the time for questions was well set”
- “Amazing testing platform! So efficient and pragmatic in you questions, I loved.”
- “I liked this initiative of taking the jobseekers to do this kind of testing, because many people lie on CV and, this is a proof to certify if this jobseeker is really a fluent speaker or not!”
- “I really enjoyed your test and I like that you include Business English, situations and questions that may happen in the workplace”
- “Just a quick and simple comment… of all the tests carried out concerning the language of “Moliere” I would like to emphasize that the latter is by far the most convincing and the most reliable of all”
- “Of all the testing tools, it is one of the most polished, readable and easy to use. Congratulations to the UX team!”
Embrace the future of recruitment with us – transform your language assessment today!
Focus Audit Tool offers a cutting-edge solution: a comprehensive, online language audit tool designed to seamlessly integrate into your recruitment workflow. We understand the pressures faced by HR and recruitment teams. Time is of the essence, and the ability to quickly and accurately identify candidates with the necessary language skills can be the difference between securing a top performer and losing them to a competitor.
- Streamline your recruitment process and significantly reduce time-to-hire.
- Objectively and accurately assess language skills, ensuring you hire the right talent, every time.
- Expand your talent pool by efficiently evaluating candidates from across the globe.
- Enhance candidate experience with a user-friendly and accessible online testing platform.
- Free up your HR team to focus on strategic recruitment initiatives.
Ready to revolutionize your language assessment and unlock a world of talent?
Contact us today for a demo and discover how Focus Audit Tool can transform your recruitment process.