Progressive globalisation drives HR to seek global solutions. The past decade has changed the HR world dramatically. HR agencies must continue to evolve, to move from interacting with their clients to becoming their business partner, one who competes and wins on the market. Even HR departments must adapt to business change and assist the company in achieving its intended goals. What is required from HR during the fourth industrial revolution?
In 2020, building the employees’ involvement in their work is going to be vital. HR departments will have to offer such facilities as remote work and flexible working hours, as well as organising seminars and workshops to keep employees feeling appreciated. HR operations need to be optimised through the use of the latest available technologies. In the long term, technology has been redefining how HR departments operate, a process that is set to continue over the next few years.
TECHNOLOGY IN HR DEPARTMENTS
In short, HR technology covers many applications that help improve the recruitment process. HR departments need to use new solutions in every aspect of their business, from staff management, talent acquisition, to salaries and additional benefits. The basic goal of implementing modern HR solutions is to streamline practices, reduce costs, increase employee involvement and improve performance.
In order to meet the requirements for today’s market, it is important for HR departments to understand the emerging trends; how they can improve work efficiency and which among them are the best choices to achieve the intended objectives.
Here are the four most important HR technological trends that should be highlighted in 2020:
- CLOUD DATA
Over the past few years there has been a continuously growing trend in cloud data management for HR. According to the data provided by PwC, a consulting company, in the Global HR Technology Survey 2017, more than 70% of companies around the world manage at least one of the processes with use of the cloud.
Its increasing popularity results in the need for greater security of the data stored there. By placing data in the cloud, it is possible to avoid the risk and costs connected with the necessity of storing them on our own servers.
- ARTIFICIAL INTELLIGENCE
As in every sector, artificial intelligence is also a hot topic for the HR industry, and will play an equally important role in 2020. It supports HR departments in their basic task – recruitment. The use of artificial intelligence for employee recruitment allows completely objective selection based on the candidates’ skills. Artificial intelligence has no conscious or unconscious bias. Other processes, such as reward and performance management (calculation of employee bonus, evaluation or management of performance), are also becoming much less time-consuming through the appropriate use of smart tools.
- ONLINE RECRUITMENT
There is no doubt that the continuously growing amounts of software and other applications supporting the online recruitment process leads directly to savings in time and support for many activities. The market offers an expansive range of tools. However, it is important to focus on those tools that actually support key aspects of the HR department work.
These days, recruitment is increasingly often conducted 100% online. Companies create special webpages for candidates to upload their CVs and to carry out preliminary selection (e.g. through additional questions for each candidate). Such a page may also be used for other parts of the recruitment process, e.g. interview arrangement (also online).
The use of software and applications allows us to create channels where we can contact new talents and draw their attention. Online recruitment allows us to get closer to candidates who spend much of their time on the Internet.
- IMPROVEMENTS IN EMPLOYEE QUALIFICATIONS
Currently, employees expect their employers to invest in developing their skills. HR teams regularly organise learning, training and development programmes that not only satisfy employee needs, but also really support the development of the company. As the employees develop, they become a team of qualified staff able to meet different challenges.
According to the PwC survey, 55% of employers believe that a lack of training and improvement of qualifications limits the employees’ capacity to innovate. That is why companies are today more willing to invest in staff training.
They use the services of external training companies. There is a wide market of edu-tech companies rendering training services with use of modern technologies. They offer various types of online training products and materials that enable employees to quickly and remotely complete the courses and training available on the platforms, and thus improve their competences at a convenient time and place.
FOCUS AUDIT TOOL
Skrivanek is part of this trend in online training and improving employee qualifications. For HR departments seeking to operate in accordance with the trends in Industry 4.0, the Skrivanek language school has prepared a tool specifically designed to improve the recruitment process and assess the language competences of employees and job candidates.
We offer the ability to check every employee and job candidate within the scope of five key language competences in more than 30 languages. The entire process is available with our Focus Audit Tool, a specially designed online platform. Contact our team, describe your needs, and we will provide a customised solution for you.